Admin
R. Parke Collins II, CIC, CRM, LIC
President
616-575-2350
Michelle E. Collins CIC, CISR, CPIA
Chief of Planning and Operations
616-575-2365
Erika Ketchum
Director of Operations
616-575-2334
Mike Testy
Controller
616-575-2346
Pam Rodgers
Staff Accountant
616-575-2351
Denise Brents
Administrative Assistant & Receptionist
616-575-2330
Commercial Lines
Denis Reichard, CIC, LIC
Captive Member Coordinator
989-225-0909
Aaron Symonds, CAWC, AINS, LIC
Vice President Commercial Lines
616-575-2385
Karen Jakubiak CRM, CIC, CISR
Sr. Account Manager Commercial Lines
616-575-2366
Ana Potroanchenu, CIC, CRM
Commercial Lines Senior Account Manager and Marketing Manager
616-575-2387
Sheryn LeDuc, CIC
Senior Marketing and Operations Manager
616-575-2379
Melissa Mason AINS, AU, CLCS
Commercial Lines Account Manager
616-575-2370
Melony DeYoung
Commercial Lines Account Manager
616-575-2344
Kirsten May
Commercial Lines Rating and Support Specialist
616-575-2374
Sandy Liu
Account Manager
616-575-2348
Brian Royce, CISR
Commercial Lines Account Manager
616-575-2343
Personal Lines
Jack Collins
Personal & Commercial Lines Account Executive
616-575-2355
Cheri Marshall
Administrative Assistant/Receptionist
231-938-6250
Jackie Lane
Administrative Assistant/Receptionist
231-938-6248
Anne Seitz
Personal Lines Account Manager
231-938-6253
Jen Green
Personal Lines Account Manager
231-221-0133
Lauren Lamar
Personal Lines Account Manager
616-575-2380
Shannon Nash
Personal Lines Account Manager
231-221-0121
Kjeil Dickinson
Personal Lines Account Manager
231-221-0123
Dan McGowan
Personal Lines Account Manager
616-575-2335
Risk Control Department
Jason Allen, CSP
Director of Risk Control Services
616-575-2352
Rhett Kukulski, CAWC
Claims Manager
616-575-2338
Jacob Madsen
Sr. Loss Control Consultant
616-407-4826
