At its simplest, an employee assistance program (EAP) involves an independently operated telephone support line. More comprehensive programs may pay for confidential counseling and other support sessions for staff and their families. Here are some examples of what could be included in an employee assistance plan:
- Career Development
- Family Services
- Financial Services
- Mental Health
- Substance Abuse
In addition to helping your employees, such programs may reduce absenteeism and cases of low morale and stress that would typically restrict the employee’s ability to work to their full potential. Some plans even let employers ask for advice on dealing with stressed staff.
It’s important to keep in mind that the legal ramifications of employee assistance plans will differ depending on whether the plan directly offers counseling, similar treatment, or if it merely offers referrals. EAPs may offer features such as online resources, self-help tools, access to counselors, and more to help them through their problems.
Interested in learning more about employee assistance plans? Contact us to help you to determine if an EAP will work for your business or organization.