An environment that fosters growth.

A company is only as good as the people behind it. At Collins and Associates Corporation, we are always interested in meeting talented individuals who want to progress their careers and make a difference to our business.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business – delivering results to our clients and driving our company to success. We make it our job to treat them well.

Employee Benefits

At Collins and Associates Corporation, we recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.

  • 401K Plan
  • Medical
  • Paid Holidays
  • Dental
  • Paid Vacation
  • Vision
Open Positions

Take a look at our open positions below. If one suits you, fill out our the application!

Commercial Lines Account Manager – Grand Rapids, Michigan

About Collins:
Collins and Associates Corporation is an established and growing national insurance agency with locations in Grand Rapids, Kingsley, Harbor Springs and Indian River, Michigan. Collins and Associates Corporation is a leading-edge innovator in commercial and personal insurance, specialty insurance and risk management programs. Rather than positioning ourselves as just another broker, we have built our company to be a source of ideas, knowledge and imagination that can bring real value to your business and proactively protect you and your family.

Location of Work: In person, in our Grand Rapids, Michigan office.

Hours: 8:00am to 5:00pm Monday – Thursday, 8:00am – 4:30pm Friday (Memorial Day through Labor Day we close at 4:00pm on Friday)

Reports to: Chief of Planning and Operations

Position Qualifications:
Our candidate will be educated, skilled, and capable of building, cultivating and managing client, internal team and carrier relationships. Their experience includes handling “A-Z” servicing, account rounding, marketing and managing the renewal process on their book of business. Servicing includes negotiating renewals, processing audits, endorsements, cancellations, completing proposals, processing policies, handling claims, and all related invoicing. Our candidate is experienced in commercial lines, including but not limited to surplus lines, property, umbrella and excess liability, general liability, workers compensation, auto, cyber liability, bonds and executive liability for a variety of industries. They will hold an active property and casualty license and have attained or will pursue within 6 months or employment a National Alliance designation such as CIC (Certified Insurance Counselor) or CRM (Certified Risk Manager) and will be interested in pursuing more insurance education to continue their personal and professional growth.

Principal Responsibilities:

  • The primary function of this position is meeting the overall insurance needs of our internal team and clients as outlined above.
  • Provide prompt and courteous service to our clients, team, carrier and broker partners in order to retain and grow our commercial lines book of business.
  • Monitor monthly expiration lists closely and follow-up activities for all assigned accounts.
  • Review existing accounts for supplemental coverages and renew accounts as appropriate.
  • Maintain a professional relationship with clients, co-workers and company personnel.
  • Prepare complete and accurate applications through the agency management system.
  • Utilize company website portals for quoting new lines of business, requesting changes and for monitoring policy activities.
  • Maintain up to date customer files, both paper and electronic files in Applied/EPIC.
  • Follow department policies and procedures closely and prioritize work according to established guidelines.
  • Complete various duties and special projects as assigned.

Education/Experience:

  • Bachelor’s Degree Preferred
  • Minimum of 5 years of experience managing middle market commercial accounts
  • Property and Casualty license appropriate to the position and ability to meet bonding requirements.
  • CIC, CRM Professional Designation desired.
  • Understand, review and analyze insurance forms, and policies verifying accuracy.
  • Above average mathematical skills and ability to rate insurance policies.
  • Strong written and oral communication skills.
  • Work normally scheduled hours and additional time when necessary.

Job Specific Qualities:

  • Courteous and professional telephone manner and appearance.
  • Ability to perform multiple tasks simultaneously.
  • Pleasant and friendly personality, focused on client needs.
  • Proficient with MS Office suite of products. (MS Word, MS Excel)
  • Must be initiative-taking and be able to work independently without close supervision.
  • Ability to remain calm under pressure.
  • Attention to detail, thorough and accurate.
  • Professional work ethic.

The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Business Impact/Scope:
This position’s primary responsibility is to provide superior customer service to our clients. High impact on retention of core business. No budgetary authority, no direct reports. Directly affects client satisfaction and retention of business.

Salary and Benefits:
We offer competitive salaries and benefits including medical/dental/vision plans, employer paid life insurance, Flexible Savings Account, short term and long-term disability, 401K, with a match, cell phone reimbursement, educational expense reimbursement, paid vacation, paid personal time, paid holidays, possible relocation package and more.

Commercial Lines Senior Account Manager – Grand Rapids, Michigan

About Collins:
Collins and Associates Corporation is an established and growing national insurance agency with locations in Grand Rapids, Kingsley, Harbor Springs and Indian River, Michigan. Collins and Associates Corporation is a leading-edge innovator in commercial and personal insurance, specialty insurance and risk management programs. Rather than positioning ourselves as just another broker, we have built our company to be a source of ideas, knowledge and imagination that can bring real value to your business and proactively protect you and your family.

The purpose for this role is to work alongside the Producer and Large Account team supporting, expanding, renewing and servicing accounts. Possesses a high degree of technical coverage knowledge. Handles complex accounts with minimal to no assistance. Meets agency service standards of time, quality, detail and accuracy in accordance with agency standards.

Job Responsibilities:

  • Accompanies Producers and team on client visits including renewals and new business, at times handling meetings with clients on their own.
  • Consults, informs, and educates clients about coverage, exclusions, and exposures, documenting the account in agency management system.
  • Rounds out accounts from clients and follows through to obtain new lines of business.
  • Maintains Pro-active service schedule making sure new business and renewal timelines met.
  • Completes new business and renewal proposal and presentation according to agency standards.
  • Prepares summaries of insurance schedules and proposals for account reviews as needed.
  • On renewals, may contact clients, and follow up in conjunction with Producers.
  • Completes marketing on own book of business with carrier partners and will identify, design, and implement placement strategies for the client, encompassing new products and services, identification and selection of target markets, and tailored/unique coverages.
  • Effective in handling challenging coverage issues and market placements.
  • Coverage and pricing analysis, calculating rates, exposure basis, etc. for all lines of coverage. Proactively set up cost and exposure comparisons on client accounts year after year.
  • Manages client concerns, facilitates a productive and amicable working relationship.
  • Develop and maintain a positive relationship and rapport with carrier partners to satisfy our clients’ needs and facilitate the process of new and renewal business.
  • Sets priorities and manages workflow within the team to ensure efficient, prompt and accurate processing of transactions and responsibilities.
  • Ensures that systems, operational procedures, and company regulations are adhered to on client accounts.
  • Pursues professional studies and keeps familiarity with trends in the industry and with new insurance products.
  • Participates and engages in internal team meetings.
  • Aids in the training and development of members of the team.
  • Proactively meets with the Producers on a regular basis to review and address accounts items.
  • Participates in and represents agencies in carrier meetings and events.
  • Communicate and build relationships with people outside the agency (clients, carriers, etc.)
  • Establish and maintain interpersonal relationships.
  • Organizing, planning and prioritizing job responsibilities.
  • Identify and solve complex insurance coverage problems or gaps.
  • Understand, review, and analyze insurance policies and forms verifying accuracy.

Required Qualifications:

  • Holds an MI Property and Casualty license.
  • Minimum of 10 years’ experience managing large and captive commercial accounts.
  • Bachelor’s Degree, or combined equivalent of education and experience.
  • CISR, CIC, CRM Professional designation.
  • Proficient in Microsoft Office suite, including Word and Excel, with the ability to effectively use these tools for data entry, document creation, and formatting.

Preferred Skills:

  • Ability to work independently and as part of a close-knit team.
  • Work normally scheduled hours, and more time when necessary.
  • Ability to perform multiple tasks simultaneously, and work without supervision.
  • Exudes a cheerful outlook, enthusiasm, and flexibility.
  • Initiative-taker, remain calm under pressure.
  • Mindfulness, and thorough in their work product.
  • Elevated level of accuracy
  • Identify and solve complex problems and review related information to develop and evaluate options and implement solutions.

Additional Details:

  • The location of the role will be in person in our Grand Rapids, Michigan office.
  • Hours for the role is as follows: 8:00am to 5:00pm Monday – Thursday, 8:00am – 4:30pm Friday (Memorial Day through Labor Day we close at 4:00pm on Friday)
  • Reporting relationship will be to Chief of Planning and Operations
  • The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classifie

Salary and Benefits:
We offer competitive salaries and benefits including medical/dental/vision plans, employer paid life insurance, Flexible Savings Account, short term and long-term disability, 401K, with a match, cell phone reimbursement, educational expense reimbursement, paid vacation, paid personal time, paid holidays, possible relocation package and more.

Personal Lines Account Manager (Specializing in High Net Worth/VIP Clients) – Grand Rapids, Michigan

About Collins:
Collins and Associates Corporation is an established and growing national insurance agency with locations in Grand Rapids, Kingsley, Harbor Springs and Indian River, Michigan. Collins and Associates Corporation is a leading-edge innovator in commercial and personal insurance, specialty insurance and risk management programs. Rather than positioning ourselves as just another broker, we have built our company to be a source of ideas, knowledge and imagination that can bring real value to your business and proactively protect you and your family.

This is a Personal Lines service-oriented position, with some sales on account rounding the Book of Business, which requires excellent oral and written communication skills. The role requires thorough knowledge of insurance products and carriers. Must be detail-oriented, self-sufficient, a self-starter, and have effective decision making and negotiating skills in a fast-paced environment. Time management skills and the ability to multi-task are key components to this position. A frontline, friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. Some internal sales on the AM’s Book of business by rounding out accounts. Thus, excellent people skills and sales aptitude are important.

Job Responsibilities:

  • Prepare and present complete and competitive insurance quotes, subject to agency recommendations and company procedures.
  • Bind coverage with carriers subject to carrier guidelines and complete policies for issuance.
  • Run, convert to excel and work from an Expiration list to proactively conduct monthly account reviews for your book of business to improve retention, enhance client coverages, and to sell additional lines of coverage, including Life Insurance.
  • Complete revenue report in excel, tracking new and lost business.
  • Submit claims to the carriers for clients and follow up on those claims.
  • Build and maintain rapport with co-workers, clients and company personnel.
  • Maintain underwriting and company knowledge by attending training with carriers and vendors within the industry.
  • Accept client payments.
  • Open Mail/date stamp and hand off to rating or processing. (as needed)
  • Maintain book of business, account round where applicable.
  • Manage walk in clients and process quick and simple change requests such as adding a vehicle, etc.
  • Identify accounts set up for non-renewal and connect with customer/company to discuss.
  • Represent the agency and your co-workers at some carrier meetings. Participate and take good notes to bring back to the office and share with the team.
  • Actively supports and incorporates company mission and core values into daily activities.
  • Maintains a positive and respectful attitude with colleagues.
  • Works as a team member to achieve department goals and overall company goals.
  • Demonstrates positive customer service skills, internally and externally, with effective communication, respect, and integrity.
  • Maintains confidentiality of all information related to clients, customers, employees, carriers, or as appropriate, other information.
  • Consistently reports to work on time prepared to perform duties of position.

Required Qualifications:

  • Possesses an energetic, supportive and responsive manner with internal and external customers.
  • Agency Management System and related programs
  • Possesses associate degree or equivalent.
  • Holds a Property/Casualty agent’s license.
  • Minimum of 5 years of insurance experience.
  • Has ability to perform multiple tasks in a complex working environment accurately and efficiently.
  • Possesses average computer knowledge and skills.
  • Will begin working on new insurance designation within 6 months of beginning employment.
  • Will pursue continued education from the Society of CIC towards a C.I.S.R. or C.I.C. designation.

Additional Notes:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to see, hear, and project voice well enough without amplification. There is frequent need for the employee to stand, sit, walk, use hands and fingers, employ repetitive small motor activity, and reach with hands and arms.
  • The employee is occasionally required to lift and carry up to 30 pounds; to stoop, kneel, crouch, or crawl, and to ascend and descend stairs.
  • This position requires a high energy level and ability to handle stress-related situations on a daily basis.
  • The location of the role will be in person in our Grand Rapids, Michigan office.
  • Hours for the role is as follows: 8:00am to 5:00pm Monday – Thursday, 8:00am – 4:30pm Friday (Memorial Day through Labor Day we close at 4:00pm on Friday)
  • Reporting relationship will be to the Personal Lines Manager & Chief of Planning and Operations
  • The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Salary and Benefits:
We offer competitive salaries and benefits, including bonus programs, medical/dental/vision plans, life insurance, short term and long-term disability, 401(K), educational expense reimbursement, possible relocation package, and more.

Staff Accountant – Grand Rapids, Michigan

Collins and Associates, an established national insurance agency with a history of steady growth, seeks an experienced and highly organized staff accountant with strong analytical skills and excellent attention to detail, in the Grand Rapids area.

Office Locations: Position will be working from our Grand Rapids office.

Hours/Days: 3 days per week.

Reporting Relationship: Controller

High-level Job Responsibility: You will be assisting the Controller with various day-to-day accounting duties as well as supporting month-end duties and special projects.

Main Tasks: Accounting

  1. Accounts payable – Ensure bills are entered into the accounting system on a weekly basis and paid on a timely basis.
  2. Manage Company credit cards bills – Coordinate with employees to complete monthly expense reports. Enter expenses into accounting system monthly.
  3. ACH disbursements – Ensure all ACH disbursements are entered into the accounting system on a weekly basis.
  4. Maintain cash deposit register.
  5. Assist accounting and operations in month end close. This would include monthly journal entries, reporting, analysis etc.
  6. Review and enter Direct Bill Transactions
  7. Review and process Carrier Payables
  8. Assist in the preparation of corporate tax return and year-end adjustments.
  9. General filing/scanning.

Objectives / Performance Standards:

  1. Actively supports and incorporates company mission and core values into daily activities.
  2. Maintains a positive and respectful attitude with colleagues.
  3. Works as a team member to achieve department goals and overall company goals.
  4. Demonstrates positive customer service skills, internally and externally, with effective communication, respect, and integrity.
  5. Maintains confidentiality of all information related to clients, customers, employees, carriers, or as appropriate, other information.
  6. Consistently reports to work on time prepared to perform duties of position.
  7. An analytical thinker that can work independently.
  8. Detail oriented and accurate.
  9. Eager to learn, flexible and interested in the company’s future success.
  10. Able to work in a fast-paced environment.

Office Equipment / Software Used:

  1. Windows-based desktop computer
  2. Inter-office network; Internet access
  3. Outlook
  4. Agency Management System and related programs (EPIC)
  5. Microsoft Excel
  6. QuickBooks
  7. Telephone; Fax; Copier; Printer

Qualification Requirements:

  • An associate degree in finance or accounting
  • 1-2 years’ experience in an accounting department preferred but not required.
  • Experience within an insurance agency preferred but not required.
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook.
  • Expert level written and verbal communication skills, strong decision making.
  • Ability and attention to detail are equally important.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to see, hear, and project voice well enough without amplification. There is frequent need for the employee to stand, sit, walk, use hands and fingers, employ repetitive small motor activity, and reach with hands and arms.
  • The employee is occasionally required to lift and carry up to 30 pounds; to stoop, kneel, crouch, or crawl, and to ascend and descend stairs.
  • This position requires a high energy level and ability to handle stress-related situations daily.
Apply Online

We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.

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