Erika Ketchum

Erika Ketchum

Director of Business Development - Agency Infrastructure

eketchum@insuredwithcollins.com
616-575-2334

Erika joined Collins and Associates in 2020. In her role as Director of Business Development, she maintains a working knowledge of all phases of operations. Erika manages the annual budgeting process, and P & L responsibilities. She identifies, recommends, and assists with implementing new processes, technologies, and systems to improve and streamline organizational processes and use of resources.

Erika collaborates with management to develop and meet company goals and provides guidance on operations projects and systems. She presents periodic performance reports and metrics to the President, COO and leadership team, and works closely with them on the business plan and company vision.

Erika enjoys spending time on the golf course, interior decorating and traveling to MLB stadiums across the United States.